Displaying items by tag: service

"Great people friendly service"

"Great service and very friendly and knowledgable staff!"

"Always friendly and knowledgeable staff, willing to help with any stove and fireplace inquiries you might have, whether related to repairs or new installs. Good stock of most fireplace and stove parts you might require on hand."

"Amazing service! Our propane fired boiler quit in the middle of the night last night. I left a message with the Stove Store at 7:30 this morning. By 8:40 AM, a service team had come and gone with the problem resolved. Two thumbs up!"

"Prompt, professional, friendly service ... thank you Stove Store."

“Fast service, professional, and knowledgeable.  Contacted in morning to discuss issue with Hot Water on Demand and tech came out that afternoon.  Tech was able to repair unit ecrn though it was not a brand that they carry.  Thank You!” 

"We just had a Napoleon electric fireplace installed. We are very happy with the product, but what impressed us more was the quality of the service we received from The Stove Store. Mel provide a fast, friendly quote and the product was received quickly and for the agreed price. The installation was excellent! Richard and Greg did a great job and their performance should make The Stove Store proud. Their work was done cleanly and with great attention to detail. In addition, they were polite and friendly. We have been regular customers of The Store Store - for good reason. You have excellent products and your customer service is superior. Clearly, you take pride in what you do. Thank you for the great service."

"Hi, we had our wood and pellet stoves cleaned this morning, and we want you to know how polite your employees are, and answered any questions, this is the very reason why we deal with the Stove Store,  awesome service!   Many thanks!"